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Privacy policy: Updated Oct 6, 2023

At PALO ALTO MASSAGE THERAPY CENTER, we are committed to safeguarding your privacy online. We want to assure our users that MASSAGETHERAPYPALOALTO.COM will not willfully disclose any specific individual information about you to any third party unless you give us your express permission to do so.

MASSAGETHERAPYPALOALTO.COM does not solicit any personally identifiable information from children under the age of 13 without parental notification. Accordingly, children under 13 years old may be restricted from participating in certain activities and transactions on MASSAGETHERAPYPALOALTO.COM. If you would like more information about MASSAGETHERAPYPALOALTO.COM’s policy for collecting information from children, please read our Children’s Privacy Policy below.

Please read this Privacy Policy (“Policy”) for an explanation of how we will treat your personal information. By using MASSAGETHERAPYPALOALTO.COM, you consent to the collection and use of personal information as outlined in this Policy. If you do not agree to this Policy, please do not use our site. If we make any material changes to the Policy, those changes will be posted here so that you are always aware of what personal information is collected, how that information is used, and under what circumstances that information may be disclosed. This Policy may change from time to time, so we suggest you check the Policy periodically. Your continued use of MASSAGETHERAPYPALOALTO.COM following the posting of changes to the Policy will acknowledge your acceptance of such changes.

If you have any questions or comments regarding this Policy, please contact mtc.paloalto@gmail.com or 650-328-9400.

TABLE OF CONTENTS

  • What personally identifiable information is collected through the site
  • The organization collecting the personal information
  • Use of collected personal information
  • Sharing of personal information
  • Users’ choices regarding collection, use and distribution of personal information
  • Security of personal information
  • Children’s Privacy Policy

A. What personally identifiable information is collected through the site

As stated above, MASSAGETHERAPYPALOALTO.COM does not solicit any personally identifiable information from children under the age of 13 without parental notification. Please review our Children’s Privacy Policy, if you have any questions regarding our Policy with respect to children.

Information collected directly from you: We may collect personal information directly from you, for example, through a web form, during registration, while making a reservation, while setting up an account with us, when you contact us for customer support, or at checkout. Personal information we collect directly from you may include first and last name, address, email address, phone number, and others.

Information collected from your device: Our website may use technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device including, for example, your IP address, date and time of your visit, browser and operating system information, referring website address, and other information about how you interact with the website. Our website may also use cookies and similar technologies to enhance your user experience and enable certain features such as keeping track of items you put in your shopping cart.

Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.

Information collected from our partners: We may collect personal information about you from our third- party partners and combine it with other information that we collect. Personal information we collect from our partners may include, for example, your demographic information, shopping history, and geographic location.

B. The Organization collecting the personal information

Massagetherapypaloalto.com is operated by Massage Therapy Center, located at 368 S. California Avenue, Palo Alto, CA 94306. Please contact mtc.paloalto@gmail.comor call 650-328-9400 for more information.

C. Use of collected personal information

We may use information collected about you for any lawful purpose, including the following:

  • To provide you with our products and services, customer service and support, and other relevant information
  • To market our products and services to you, including by email and text message subject to your consent
  • To provide our website to you, to optimize our website, and to assist with our advertising and marketing efforts
  • To send you abandoned cart reminders if you added items to your shopping cart but did not complete check out
  • To comply with the law and to maintain the security of our website; or
  • With your consent, or as otherwise disclosed at the time information is collected.

 

DISCLOSURE OF PERSONAL INFORMATION  

We may share the information we collect with other parties, including the following:

  • With third-party service providers to assist us with providing and marketing our products and services such as payment processors, data hosting services, analytics services, online store support, advertising partners, and email service providers.
  • With Constant Contact, to send email marketing and text message communications. For more information about how we may use your information with Constant Contact and the information that may be collected through our email campaigns, see Constant Contact’s Customer Data Notice available at https://www.constantcontact.com/legal/customer-contact- data-notice.
  • With any affiliates or joint venture partners that we may have in the future.
  • As part of a corporate sale, merger, or acquisition, or other transfer of all or part of our assets, including as part of a bankruptcy proceeding.
  • If necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights or the rights of third parties, or to protect the safety or security of any person or entity.
  • With your consent or as otherwise disclosed at the time of data collection or sharing.

We may share information that has been de-identified or aggregated without limitation.

Our website may offer interactive features, such as the ability to leave reviews, that you can use to communicate with other website visitors or to submit and post your own content. If you disclose information in one of these forums, this information can be viewed, collected, and used by others.

DIGITAL ADVERTISING & ANALYTICS

We may authorize our advertising partners to use cookies and similar technologies on our website to automatically collect certain information from your device, and we may share information about you, your purchases, and your interactions with our website with our advertising partners. These partners websites or apps over time, including information about relationships among different browsers and devices. Such information can be used by us or our advertising partners to serve more relevant targeted ads.

We may also work with third parties that collect data about your use of our website and other sites or apps over time for non-advertising purposes. We use Google Analytics and other third-party services to improve the performance of the website and for analytics and marketing purposes. For more information about how Google Analytics collects and uses data when you use our website, visit www.google.com/policies/privacy/partners, and to opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout.]

Your web browser may allow you to block or disable cookies; however, parts of our website may not function properly if you do so.

EMAIL AND TEXT MESSAGE COMMUNICATIONS

If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as order confirmation.

If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our Mobile Messaging Terms and Conditions available at https://massagetherapypaloalto.com/terms-and-conditions/.

  1. Sharing of personal information
    As stated above, MASSAGETHERAPYPALOALTO.COM may provide advertisers and/or other partners with anonymous information about our users to illustrate trends and patterns. All third parties with whom we share such information will have independent privacy and data collection practices and MASSAGETHERAPYPALOALTO.COM has no responsibility or liability for their policies or actions.

We will never give out any information linking your real name to your screen name unless you authorize us to do so, or unless required to do so by law.

MASSAGETHERAPYPALOALTO.COM has several partners that can offer valuable products and services to our members. From time to time, MASSAGETHERAPYPALOALTO.COM may give or sell a list from our database of users to these third party vendors. These lists will consist of only those users that have “opted-in” to receiving special offers and promotions during the initial registration process. MASSAGETHERAPYPALOALTO.COM will use commercially reasonable efforts to ensure that every marketing offer sent to a MASSAGETHERAPYPALOALTO.COM user as a result of the provision of such information contains a link for the user to no longer receive such offers.

While MASSAGETHERAPYPALOALTO.COM is careful in choosing its partners and advertisers, we are only responsible for content on our own site. All third parties associated with MASSAGETHERAPYPALOALTO.COM (including, but not limited to, advertisers, sponsors and other Internet sites) with whom we share information have independent privacy and data collection practices. MASSAGETHERAPYPALOALTO.COM does not control this collection of information and is neither responsible nor liable for their independent policies or actions.

E. Users’ choices regarding collection, use and distribution of personal information

You are not required to receive any mailings that you do not wish to receive. During the registration process, you will have the option to sign up to receive newsletters and selected sponsor offers and discounts. You will not receive such information if you do not select such options. If, after you choose to receive such information, you wish to discontinue receiving these items, you may change your subscription preferences by visiting the registration area or by indicating your preference by following the instructions provided within the e-mails received. If a username and password is required to access the feature, you will need to provide such information to update your registration preferences. If you have forgotten your password, you may obtain it by visiting the registration area and requesting it to be sent to you at the e-mail address you originally provided during registration.

F. Security of personal information

MASSAGETHERAPYPALOALTO.COM has security measures in place to protect against the loss, misuse and alteration of the information under its control. We have put together appropriate physical, electronic and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information.

Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that the personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this privacy notice. Inadvertent disclosures may result, for example, when third parties misrepresent their identities and request access to personally identifiable information.

Only those employees needed to carry out the business functions will have access to information on individual MASSAGETHERAPYPALOALTO.COM users. Employees violating these privacy policies will be subject to disciplinary action.

Whatever a user transmits or discloses online can be collected and used by others or unlawfully intercepted by third parties. No data transmission over the Internet can be guaranteed to be 100% secure. Although we strive to protect your personal information, we cannot warrant the security of any information you transmit to us. In addition, we may disclose information to law enforcement or other government officials if we determine such disclosure to be appropriate, or if we are compelled to disclose it by court order or operation of law.

Any information voluntarily disclosed by users and posted on our site (on message boards and/or in chat areas) may be viewed and used by others. If users post personal information that is accessible to the public online, the user does so at his or her own risk. Users accept that they may receive unsolicited messages from other parties in return.

G. Children’s Privacy Policy

In accordance with the Children’s Online Privacy Protection Act, MASSAGETHERAPYPALOALTO.COM has adopted special procedures applicable to personal information from users under the age of 13. It is MASSAGETHERAPYPALOALTO.COM ‘s policy not to solicit any personally identifiable information from these users for our own use without notice to a parent or guardian. Additionally, if MASSAGETHERAPYPALOALTO.COM determines that a user is under the age of 13, based on the information provided during the registration process, that user either will not be permitted to register or will not be permitted to register without notice to a parent or guardian. The following procedures supersede any conflicting portions of the Store at MASSAGETHERAPYPALOALTO.COM ‘s general privacy policy with respect to users under the age of 13. When a user under the age of 13 attempts to register on applicable portions of MASSAGETHERAPYPALOALTO.COM, the user may either be prohibited from registering for the activity or will be asked to submit his or her first name, e-mail address, and parent’s e-mail address. No more information than is reasonably necessary as a precondition for participation in an activity will be requested.

The following applies to activities on MASSAGETHERAPYPALOALTO.COM where the website operator will need to retain a child’s e-mail address for ongoing communication (i.e. Newsletter): When a user under the age of 13 attempts to submit his or her registration information, MASSAGETHERAPYPALOALTO.COM’s system will either prohibit the child from registering or automatically forward notification to the parents, who are given the option to unsubscribe their child from the activity. By following the instructions provided in the notice, the parent or guardian will be given the option to decline the user’s registration, or opt-out. In addition, we will send a separate e-mail notification to the user’s e-mail address to inform him/her that notice of their activity was e-mailed to their parent’s e-mail address, and that the registration will not become valid if the parent or guardian unsubscribes the user from the activity. MASSAGETHERAPYPALOALTO.COM will not retain any personal information from a user under the age of 13 if a parent unsubscribes their child. If unsubscribed, all information provided to the website by the child will be deleted.

As described in MASSAGETHERAPYPALOALTO.COM ‘s general privacy policy above, MASSAGETHERAPYPALOALTO.COM may use cookies to gather information that will be associated with personal information of a user under the age of 13. Cookies allow MASSAGETHERAPYPALOALTO.COM to better customize visits to the site to match the child’s preferences. Under the Children’s Privacy Policy, MASSAGETHERAPYPALOALTO.COM extends the previously listed privacy procedures to protect the confidentiality, security and integrity of personal information collected from children.

MASSAGETHERAPYPALOALTO.COM suggests that you please discuss this statement with your children.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Please review it frequently.

CONTACT INFORMATION

If you have any questions about this policy or our privacy practices, please contact us at mtc.paloalto@gmail.com or (650) 328-9400