Our Massage Policies

The Bodywork Session

Each therapist determines how best to perform your therapeutic session. Our therapists do their best to meet each client’s needs and are willing to take directives regarding massage pressure and areas that you would like to have worked on.

Therapist Code of Ethics

Therapists at Massage Therapy Center Palo Alto will abide by the Code of Ethics of the industry standards described by the American Therapy Association.

Cancellation Policy

We ask that you let us know of your cancellation three business hours prior to your scheduled appointment in order to avoid being charged full price. Late cancellations and no-shows will also bear the charge of full price.

Client Confidentiality

Client information and email lists are confidential, and we do not share our lists with outside companies. All therapists at Massage Therapy Center respect client confidentiality outside the bodywork session.

Quiet Policy

We ask our clients to not speak in the hallway and to turn off all cellular devices during their visit. Once you’re in your designated room, feel free to let your therapist know your wishes for the session.